Chatwoot Plans Pricing
Chatwoot offers four pricing tiers for its cloud-hosted customer support platform, ranging from a free Hacker plan to an Enterprise tier. Plans are priced per agent per month (billed annually) and differ in conversation limits, channel availability, AI credits, data retention, and support levels. A self-hosted open-source option is also available at no licensing cost.
Chatwoot Plans Pricing is the machine-readable pricing-plan profile for Chatwoot on the APIs.io network, conforming to the API Commons Plans specification.
It defines 4 plans, with named plans including Hacker, Startups, Business, Enterprise.
Tagged areas include Customer Support, Messaging, Live Chat, Omni-channel, and Conversations.
Plans
Free tier for small teams exploring Chatwoot with basic live chat functionality and limited agent seats.
Entry-level paid plan for growing teams needing unlimited conversations across all channels with AI-assist credits and a one-year data history.
Mid-tier plan for established teams requiring team automation, campaigns, custom attributes, and comprehensive reporting with two-year data retention.
Full-featured plan for large organizations requiring SSO, audit logs, agent capacity management, custom branding removal, and dedicated account management for teams with 20 or more agents.